Terms And Conditions Terms And Conditions

General Conditions


This website is owned and operated by eSport Simulation. You are permitted to make use of this website , information, content conditonal on your acceptance of all the terms and conditions, policies and notices stated herein.

By viewing this website, purchasing our products and services you are engaging in our company and agree to be bound by out “Terms and Conditions’ including those referenced via hyperlink such as the Privacy Policy. These terms apply to ALL visitors to our site.

Please review these Terms and Conditions carefully when accessing this site or purchasing products or services from us. You use of this site implies you agree with ALL these Terms and conditions. If you do not agree then you are forbidden from reviewing the data and information on this site or purchasing products from us.

As new products are added or changes are made these Terms and Conditions will be updated as necessary at that time. It is your responsibility to review these Terms and Conditions each time you engage with this website and, particularly, when purchasing products and services from us.

Intellectual Property

Copyright and Trademarks

All data and information, including graphics, images, logos, icons, written text, site design, product designs are the and sole property of eSport Simulation. Copyrright and Trademark protections will be enforced to the full extent of the governing law. No copyright material may be used without the express written permission of eSport Simulation.


By using this site (https://esportsimulation.com) you are agreeing to the Terms and Conditions, this is a legal agreement which you can only agree to if you are of legal age in your place of residence, 18 years old in the US.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Products and Services we provide, violate any laws in your jurisdiction (including but not limited to copyright laws)

3rd Party Products and Tools

Our main business is to develop racing and flight simulation rigs and associated technologies. This may include recommendations to certain 3rd party products, tools and add ons. The have been reviewed for conformity to our designs. We are not responsible for any warranty or have any liability associated with these products. It is your responsibility to review these products on your own to ensure the safety and applicability to your purpose.

We are not liable for any injury or damages related to the purchase or use of products or services made in connection with any third-party websites. Please review carefully the third-party’s policies and practices before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party directly.


Typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability may occur. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the product descriptions on this or on any related website, including without limitation, pricing information, except as required by California law.


3rd party links on this site may redirect you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties unless directly provided by eSport Simulation.

Products and Order Administration

Order Acceptance

No contract exists between you and eSport Simulation for the sale of any goods until eSport Simulation has received your order and sent you confirmation of acceptance in writing or by e-mail to the address or e-mail address you have given. Once eSport Simulation does so, there is a binding legal contract between us.

You will receive an email confirming your order shortly after you’ve placed it on our website.  Please let us know immediately if you do not receive this email order confirmation. Also check this email thoroughly for details. This is especially important because, if you haven’t received the order confirmation email, you also won’t receive the email with your shipment notification and tracking information.

The contract is subject to your right of cancellation (see below).

eSport Simulation may change these terms of sale without prior notice to you in relation to future sales.

Products and Services

Our products are available exclusively through this website. Each product is made to customer order and are subject to return or exchange ONLY as described in our ‘Return Policy’

We put a great deal of effort in preparing the images of our products as accurately as possible. The colors used in the images have been calibrated against the actual product colors on calibrated displays. Please ensure that your display is properly calibrated when using this website.

We currently only ship our products to the lower 48 contiguous continental US states. We reserve the right to expand or change our shipping scope as business and world conditions allow. We also reserve the right to change, add or discontinue the products we offer at our discretion. In addition we also reserve the right to limit the sales of our product to and person, organization, geographic location, political jurisdiction.

If any of our products are obtained through unauthorized third parties our warranties will be voided and our liabilities will not be honored by eSport Simulation

The eSport Simulation products are manufactured to order and subject to availability. If on receipt of your order the goods you have ordered are not available within our standard manufacturing lead time of 21 days, eSport Simulation will inform you as soon as possible, and offer a  refund or recredit you for any sum that has been paid by you or debited from your credit card or debit card for the goods if the shipping delay is not agreeable.


Every effort is made to ensure that prices shown on eSport Simulation’s website are accurate at the time you place your order. If an error is found, eSport Simulation will inform you as soon as possible and offer you the option of reconfirming your order at the correct price or cancelling your order. If you cancel, eSport Simulation will refund or recredit you for any sum that has been paid by you or debited from your credit card or debit card for the goods.

In addition to the price, you may be required to pay a delivery charge for the goods. This will be shown on the ‘Checkout Page’ after you have entered the shipping address prior to you confirming the order.

Applicable taxes will be calculated during the checkout process and will be available to review on the ‘Checkout Page’ prior to you confirming the order.



Payment for the goods and delivery charges can be made by any method shown on eSport Simulation’s website at the time you place your order.

eSport SImulation use Stripe to process the order. You can use any major US credit or debit card processing system including Visa, Mastercard, American Express.

eSport Simulation are also planning to accept Bitcoin, Ethereum and Dogecoin in the near future.

Order Modifications

Please make sure all details are correct before placing the order. Any modification after the order may be subject to a re-stocking fee if manufacturing has already begun on the items . Please contact us asap if you require modifications by using the ‘Contact Us’ page on this website


Orders may only be cancelled if manufacturing of the items has not begun. A cancelled order after manufacturing has begun will, at our discretion, be subject to a re-stocking fee of 25%.

If you wish to  cancel the order after the goods have been delivered to you, you will be responsible for returning the goods within 14 days of delivery to eSport Simulation at your own cost. The goods must be returned to


We accept returns and exchanges of items that meet the following guidelines:

You must contact eSport Simulation prior to returning any items to obtain a return authorization and confirm the terms of the return. Items received without authorization will not be eligible for credit. 

eSport Simulation products must be returned within 14 days of receipt to receive credit.

Any product that has been used or partially assembled is non-returnable.

All returns will be subject to a 25% re-stocking fee .

All items must be received with original packaging and shipped at the customer expense.

Shipping Fees are not refundable.

If upon inspection the item is found not to qualify for a refund, the item may be returned to you at your expense, otherwise the items shall be discarded. We will contact you if this is the case.

Once returned products are received and inspected a refund, less the re-stocking fee, will be credited back to the customer using STripe to credit the card used for the original purchase.

The customer MUST include original order number with the products to receive a refund.

Shipping address for returns:

eSport Simulation:

15466, Los Gatos Blvd,


Los Gatos,

CA 95032

the item


Shipping and Tracking

eSport Simulation use UPS Ground shipping. Standard Ground shipping times across the US vary from 2-5 days depending upon distance. Currently we only ship to the lower 48 states in the continental USA.

Once the order has been manufactured and packed it will be shipped to the shipping address on the order by UPS Ground. eSport Simuation will e-mail the customer as soon as the item is shipped and will provide a ‘Tracking Number”



The goods you order will be delivered to the address you give when you place your order. Currently, eSport Simulation only ship to the lower continental US States.

Every effort will be made to deliver the goods as soon as possible after your order has been accepted, and in any event within 30 days of conclusion of the contract. However, eSport Simulation will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery. In this case, eSport Simulation will inform you as soon as they are aware of any delivery delay whist in transit.

You will become the owner of the goods you ordered and responsible for risk of loss of or damage to them once payment for the goods has been received in full by eSport Simulation and the item has been delivered.

We manufacture our products to order and ship items out as soon as possible, the standard manufacturing lead time from order placement is 21 days  If we anticipate a longer lead time, we will let you know via email. If you have any questions about the lead time on a specific item, please contact us with your questions

Shipping Damage

eSport Simulation ships all products directly from our manufacturing facility, so our customers can receive the products in perfect condition.  If you should receive a product that has been damaged while in transit please contact us so we can work with you to make things right.

Shipping Insurance

Shipping Insurance is available and can be added to your order after the sale. Please contact us directly if this is required.

Any items which are damaged during shipping are the customers responsibility if not insured.

Multiple Products in a Single Order

For multiple product orders, eSport will make every attempt to ship all items contained in that order at the same time. 

Due to the nature of our products and the way we pack them each item will arrive as a separate package.

Warranties and Liabilities


All goods supplied by eSport Simulation are warranted free from defects for 90 days from the date of supply. This warranty does not affect your statutory rights as a consumer.

This warranty does not apply to any defect in the goods arising from fair wear and tear, wilful damage, accident, negligence by you or any third party if used for anything other than the uses recommended by eSport Simulation or failure to follow eSport Simulation’s instructions (whether oral or in writing).

Any damage to the products due to alteration or repair carried out without eSport  Simulation’s approval will not be covered

If the goods supplied to you develop a defect while under warranty, or you have any other complaint about the goods, you should notify eSport Simulation in writing via the ‘Contact Us’ page on this website.

For warranty claims, the product must be shipped to eSport Simulation at customer’s expense. Any items that are found to be faulty due to manufacturing defects will be repaired or replaced at our discretion and returned to the customer at no charge. In some cases it may not be necessary to return the item and ESport Simulation, at their discretion, may choose to send replacement parts at no charge.

Limits of Liability

Under no circumstances shall eSport Simulation, our directors, officers, employees, affiliates, agents, contractors, or interns,  be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the products obtained from eSport Simulation, or for any other claim related in any way to your use of  any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the product posted, transmitted, or otherwise made available from eSport Simulation, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by the governing law.


You agree to indemnify, defend and hold harmless eSport Simulation , our partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

Other Legal Provisions

Governing Law

These Terms of Service  shall be governed by and interpreted in accordance with the laws of the the US State of California.


You agree that any legal disputes shall be address by binding arbitration in the State of California.


Please see our Privacy Policy at https://esportsimulation.com/privacy


All applicable taxes on products and shipping will be withheld at the time of order.

These are additional line items over and above product cost and shipping

Taxes will appear as a line item in the Checkout Page once the Billing and Shipping addresses have been entered.

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